shipping
We ship worldwide to almost every country in the world. We use the services of large, trusted international carriers to ensure your package arrives at your destination quickly and safely. We also offer free flat rate shipping on all of our products to most destinations.
freight
These are estimates based on the time it took to deliver most orders. Actual processing and shipping time may take shorter or longer depending on order peaks.
| country | Costs | Delivery |
| Germany | Free shipping on orders over €20 | 4-10 days |
| otherwise €4.99 | 4-10 days |
Order successful
After you have successfully placed your order, you will receive an email confirmation from us. If you have any requests about your order, please let us know as soon as possible before your item enters the processing phase.
Processing
Note: For orders with more than one item, the processing time depends on the item with the longest processing time.
We perform strict quality checks on your items and make sure they are properly packaged before preparing them for shipment. We are pleased to announce that most orders can now be dispatched within 24 hours. Please note that a small amount of orders can still take 3-5 business days depending on stock availability.
Please note that processing time is not included in shipping time. The total time it takes to receive your order is the processing time + the shipping time. If you have problems with your order, you can submit a ticket to our support center for further assistance. Our dedicated CS team will contact you within 24 hours.
Shipment
Our partners with major international shipping companies offer different methods. For example: DHL, UPS, EMS etc.
You can select your preferred shipping method on the Order Information page during the checkout process.
Note: Dispatch times can be affected on public holidays as manufacturers and couriers limit their activities during these times. Although unfortunately this is out of our control, we will try our best to improve this issue.
delivered
Note: Tracking numbers may take a few days to become active on the tracking website. If the information is not available, try again later. Please rest assured that the estimated delivery time is valid regardless of tracking site updates.
We strongly encourage our customers to purchase a tracking number and shipping insurance during checkout to give them peace of mind while waiting for their package.
Tax
Please note that all packages are shipped from different warehouses. Our items are shipped duty unpaid and therefore import taxes may apply depending on your country's customs and shipping method. For more information, please contact your local customs office.
Contact us
If there is any problem during the delivery time or after receiving the item, please feel free to contact us. Our customer service representatives will offer you a satisfactory solution.
Email: info@flashfishtech.com
Telephone: +1 (818) 338-1878